Scheduling Appointments

Quick and simple! 

Prospective clients can submit their information through the Contact Form at the bottom of this page.

Please be sure to indicate which therapist you'd like to see and ALL of the insurances you plan on using. If you have the Oregon Health Plan (OHP), please indicate the CCO listed on your card.

Existing clients may cancel, change, or schedule appointments by logging into their Calendar in their Client Portal.

Services are primarily offered through TeleHealth using the HIPAA-compliant version of Google Meet. Our therapists have limited in-person availability at our office in downtown Salem.

BEFORE YOU SCHEDULE 

• Gender-affirming letters of support for surgical interventions are written for adults 18 years and older. Ongoing counseling is not required unless requested by you.

• As a Medicaid/Medicare provider, we are bound by current government rules, which currently prohibits participating providers from writing any gender-affirming letters of support for minors under the age of 18 years. Please note that a gender-affirming letter of support for hormones is not required in Oregon or Washington. However, CRC encourages prospective clients to check with their insurer to see if their requirements differ.

• We do not write emotional support animal (ESA) letters for new, existing, or former clients.

• Service animals are not the same as emotional support animals. They require specialized training by certified trainers and a significant amount of time and monetary investment. CRC does not provide this service to new, existing, or former clients, nor do we endorse any training facility who provides such service.

• Couples/Relationship Therapy where the focus of counseling is on strengthening the relationship, improving communication within the relationship, or improving the dynamics of the relationship, is not a covered service under insurance. We will not bill insurance for any type of couples/relationship therapy that is not considered by the insurance industry to be family therapy. If you plan on paying for couples/relationship therapy as a cash-only service (no superbills), please feel free to complete the inquiry form below.

Cancellations

If you're unable to keep an appointment, please let your therapist know at least 24 business hours in advance in order to avoid being billed the full fee of the scheduled session. You can leave a message on our office voicemail by calling (503) 583-2121. Please be sure to include the name of your therapist and the date and time of the appointment you are canceling. 

If You Are in Crisis...

DO NOT USE THE CONTACT FORM BELOW TO REACH A THERAPIST. In the event of a mental health emergency, please go to the closest emergency room or call 988.