Scheduling Appointments

Quick and simple! 

Prospective clients can submit their information through the Contact Form at the bottom of this page.

Please be sure to indicate which therapist you'd like to see and ALL of the insurances you plan on using. If you have the Oregon Health Plan (OHP), please indicate the CCO listed on your card.

Existing clients may cancel, change, or schedule appointments by logging into their Calendar in their Client Portal.

Services are primarily offered through TeleHealth, statewide in Oregon and Washington, using the HIPAA-compliant version of Google Meet. Our therapists have limited in-person availability at our offices in McMinnville and downtown Salem.

BEFORE YOU SCHEDULE

• Gender-Affirming Letters: CRC does not require prospective clients to participate in ongoing counseling in order to receive gender-affirming letters of support for hormone therapy and/or surgical interventions. However, participation in ongoing counseling is welcomed if a therapist has space available.

• Emotional Support Animal Letters: Therapists at CRC do not write emotional support animal (ESA) letters for new, existing, or former clients.

• Service Animal Letters: Service animals are not the same as emotional support animals. They require specialized training by certified trainers and a significant amount of time and monetary investment. CRC does not provide this service to new, existing, or former clients, nor do we endorse any training facility who provides such service.

• Couples/Relationship Therapy: When the focus of counseling is on strengthening the relationship, improving communication within the relationship, or improving the dynamics of the relationship, couples/relationship therapy is generally not a covered service under most insurance plans. Curative Health covers couples/relationship therapy. Kaiser Permanente of the Northwest will cover couples/relationship therapy with a referral from your primary care provider. All others, including the Oregon Health Plan (OHP), do not cover this type of therapy. We will not bill insurance for any type of couples/relationship therapy that is not considered by the insurance industry to be family therapy. If you plan on paying for couples/relationship therapy as a cash-only service (no superbills), please feel free to complete the inquiry form below. 

• Therapist Availability: Although you are able to choose a therapist from the dropdown on the contact form below, please remember this is a request, not a guarantee of availability. We will make every effort to connect you with the therapist you request, but please be open to the possibility that their schedule may not be able to accommodate new clients.

• Waitlists: Maintaining a waitlist can create a situation where a prospective client believes they are in line to see a therapist and will often stop looking for an available therapist. As a practice, CRC does not maintain waitlists for any of our therapists.

Cancellations

If you're unable to keep an appointment, please let your therapist know at least 24 business hours in advance in order to avoid being billed a cancellation fee. Please contact your therapist directly to cancel or change your appointment. You may leave a message on our office voicemail by calling (503) 583-2121. Be sure to include the name of your therapist and the date and time of the appointment you are canceling.

If You Are in Crisis...

DO NOT USE THE CONTACT FORM BELOW TO COMMUNICATE WITH YOUR EXISTING THERAPIST. In the event of a mental health emergency, please go to the closest emergency room or call 988.